Bokyna Europe Returns

Return policy

Customers from Australia and New Zealand please click here, customers from the US and all other countries please click here.

Is something not quite right? Don’t worry. If for any reason you are not completely satisfied with your purchase, you can return the item(s) within 14 days of delivery.

Are your sandals not fitting properly? You are welcome to exchange them for a different size. However, we do not offer direct exchanges for logistical and health reasons. Simply return your order and place a new order with the desired size or colour.

In order to apply for a return, the returned product must: 

– Be returned within 14 days of delivery.
– Be unworn and returned in original condition.
– Have all tags and plastic stickers attached.
– Include the original packaging.

Return address

Lumundi Versand GmbH
c/o Backendweb UG
Dieselstraße 12
48683 Ahaus
Germany

If returned properly, your money will be refunded within 7 days to the payment method you used for the purchase. 

Size Chart
UK EU Sole Length Sole Width
3 36 23.7 cm 9 cm
4 37 24.5 cm 9 cm
5 38 25 cm 9 cm
6 39 26 cm 9.5 cm
7 40 26.7 cm 9.7 cm
8 41 27 cm 10 cm
9 42 27.7 cm 10 cm
10 43 28.5 cm 10 cm

Choose the right size

Bokynas are true to size, choose your regular shoe size. 

If you have between two sizes we recommend to choose the larger shoe size.

The measurements in the size chart refer to the length and width of the sole, not the length or width of your feet.

If you have any questions write us a message.

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